Privacy Policy
This policy describes how Prozelonghshreli collects, uses, and stores personal information. We align our approach with the Privacy Act 1988 (Cth), Australian Privacy Principles, and relevant international privacy expectations including GDPR-style transparency standards.
Information we collect
- Name, email, and message details provided through our contact form.
- Technical interaction data such as cookie preference selections saved locally.
- Communication records when users contact us regarding services or policy requests.
Why we collect information
We collect information to respond to enquiries, manage service communication, and maintain website functionality. Where required, processing is based on user consent.
Direct marketing and opt-out
If marketing communication is used, we follow opt-out requirements and honour unsubscribe requests, including expectations under the Spam Act 2003 (Cth).
Data storage and retention
Enquiry records are generally retained for up to 18 months. Complaints-related records may be retained for up to 24 months for accountability and legal review.
Security controls
We use access controls, operational safeguards, and process limitations designed to reduce unauthorised access, alteration, or disclosure risks.
User rights
Users may request access, correction, deletion, restriction, objection, or data portability where legally applicable. Requests can be sent through our listed contact channel.
Cross-border disclosure
Where service providers outside Australia are used, reasonable steps are taken to ensure information handling standards remain appropriate.
Complaints and regulator contact
Privacy complaints can be submitted directly to us first. If unresolved, users may seek guidance from the Office of the Australian Information Commissioner.
Contact information
Prozelonghshreli, 2 Capital Pl, Rouse Hill NSW 2155, Australia | +61286135130 | request@prozelonghshreli.world